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Service

An experienced & qualified workshop team

The safety, performance and comfort of your bike and maintenance requirements will be determined by everything from your riding style to geographic location. When you drop off your bike for specific repairs or maintenance, we like to ask you some questions. For example, how many kilometers do you ride/week, when was your bike last serviced, have you identified any unusual noises or mechanical difficulties when riding?

Our bike technicians are professionally trained in mechanical and electric bike technologies and our Hourly Repair Fee is $100.00 per hour or $25.00 per15 minutes. Pricing does not include replacement parts. For those who prefer to keep their bike riding in top condition, please see our list of recommended service interval options.

Contact Us

We service all brands

Our experienced bicycle technicians offer a comprehensive range of bicycle servicing no matter the bike brand, including regular maintenance, cleaning, repairs and upgrades, suspension servicing, brake bleeds, switch seat post servicing and firmware updates for electronic shifting and most ebike systems. Talk directly with our technicians  to discuss your options. Feeling comfortable on your bike is critical for riding efficiency so bike fitting is a FREE inclusion with bike purchases.

Prices

30 day new bike inspection

When you purchase a bike from Giant Toowoomba, we want to make sure you get the most out of your bike and hear your stories of adventure so we provide a free, 30 day post purchase check over and adjustment of your new bike.

Free

Bike Wash

No time to clean your bike? Giant Toowoomba utilises Muc-Off clean, protect, and lubrication system which means we clean the bike frame and wheelset, degrease and lubricate the drivetrain ready for your next ride. Electric, mountain bike gravel or road bike with mechanical or electronic shifting system, the right products will be applied to your bicycle.

$45.00

3-6 month service

A regularly used bike will perform the best with some love and attention a few times a year. This service will:

  • Check chain and other drivetrain components for wear.
  • Check wheel spoke tension in bike.
  • Check tyre condition.
  • Degrease and lubricate drivetrain.
  • Tune drivetrain including electronic shifting updates if applicable.
  • Check brake pads and adjust.
  • Firmware update on Giant ebikes if applicable.
  • Provide a personal summary on the condition of the bike and recommend any further action if required.
  • Installation of replacement components may incur an additional fee.
$99.00

12 - 24 month service

  • Check chain and other drivetrain components for wear.
  • Service wheel set.
  • Strip down bike, wash & degrease. Polish frame.
  • Reassemble bike to manufacturer's recommended torque.
  • Lubricate headset, bottom bracket, pivot points etc.
  • Install new inner gear cabling - included in price.
  • Adjust braking (brake bleed not included).
  • Tune drivetrain.
  • Firmware updates on electronic gear systems and Giant ebikes.
  • Provide a personal summary on the condition of the bike and recommend any further action if required.
  • Installation of replacement components may incur an additional fee.
  • Exclusion, TT bikes are charged at an hourly rate of $100.00/hour.
$275.00